business · 2026-11-05
MobiKwik turns profit, but can it last?

Photo: via Inc42 Media
MobiKwik made its highest quarterly profit yet, ₹11.8 crore, helped by lower costs. But its payments business earns less per transaction, and lending relies on partners, so keeping up profits may be hard.
Is MobiKwik's record profit a big deal for them?
Yes. MobiKwik posted its highest-ever quarterly net profit of ₹11.8 crore in July-September, its fourth profitable quarter in a row. A year earlier it lost ₹28.6 crore. For a payments firm long used to losses, turning profitable at all is a milestone. But the profit came from cost cuts and lending, not payments revenue.
Why does MobiKwik make more from lending than payments?
Payments is a high-volume, low-margin business: MobiKwik earns 0.35% of each transaction's value. Lending earns much more, about 8% of the amount lent out (per company data), and margins are higher because credit costs fell. So lending now drives profit growth, while payments mainly feeds users into credit products.
If payments now drives users into credit, why isn't payments revenue growing?
Payments revenue stayed flat at ₹208.8 crore even though transaction value rose 35%, because the take rate fell to 0.35% from 0.47%. The mix shifted toward merchant payments and UPI, where most transactions earn zero fees. UPI transactions above ₹2,000 can now carry a merchant discount rate of up to 0.4%, but those are only a small share of volume. So payments mainly works as a funnel: 59% of borrowers are repeat users, and the company converts existing users into borrowers through pre-approved offers.
Why are all its borrowers so creditworthy all of a sudden?
MobiKwik's lending partners now only onboard borrowers with bureau scores of 700 or above, with 46% in the 700-749 range and 38% in the 750-774 range. This is a deliberate shift: the company divides its 196 million users into risk deciles through monthly credit-bureau scrubs, and only pre-approved offers go to the safest pool. Repeat users make up 59% of borrowers, up from 40% a year earlier, and better collections drove lending margins up to 66% of revenue from 42%. Our read: the profit is built on serving the safest borrowers, which caps how fast lending can grow.
How many borrowers does MobiKwik actually have in its safe pool?
MobiKwik has 1.74 million activated credit users and a pool of 96 million engaged users, of whom 33 million have PAN data and are a target for credit offers. But only a fraction convert: disbursals reached ₹1,082.6 crore in Q2 FY27, with repeat users making up 59% of borrowers. The company depends on its 11 lending partners, with the top three holding 71% of disbursals. Our read: the safe-borrower strategy is limited by how many of its 196 million users ever meet the 700-plus bureau score bar, which is why it leans on partners to keep volumes up.
What happens when its own NBFC finally starts lending?
MobiKwik's RBI-approved NBFC licence, granted in April 2026, shifts it from sharing margins with partners under the FLDG model to owning the full economics: lending from its own books, co-lending with banks on better terms, and keeping the entire net interest margin. The company expects to transfer its existing lending business to the subsidiary and begin co-lending by end of FY27. Until then, 79% of disbursals still carry shared default risk under FLDG. Our read: the NBFC is the real test of whether its safe-borrower profits survive without partner support.
How much of the profit is actually from lending right now?
Of MobiKwik's ₹57.1 crore lending gross profit in Q2 FY27, roughly half of that profit fell through to the bottom line, since total net profit was just ₹11.8 crore. Payments contributed ₹79.8 crore in gross profit, but its direct costs ate most of that. The lending business now carries a 66% gross margin, up from 42% a year earlier, and lending operational expenses fell 88% to ₹1.5 crore. Fixed costs rose 18% to ₹121.2 crore, which is what is holding back the total profit figure. Our read: the reported profit is lending profit, minus the company's fixed costs like staff and AI infrastructure, and payments is still close to break-even after those costs.
Can AI keep cutting costs as the business grows?
MobiKwik is moving to an AI-first model by FY28: AI now generates 92% of its software code, up from 80% last quarter, and its Help LLM resolves 91% of customer queries. These are direct levers on the costs holding back profit. Fixed costs still rose 18% to ₹121.2 crore, and payment gateway costs stayed flat at ₹119.5 crore even as GMV grew 35%. Our read: AI is automating operations, but the biggest cost, payments processing, is tied to transaction volume, so AI savings are real but capped.
Could lending become the bigger risk for MobiKwik?
Lending now relies on partners: 79% of disbursals use the first-loss default guarantee model (a system where MobiKwik absorbs initial losses). If borrowers default, that risk hits its books. The RBI, India's central bank, also restricts such guarantee arrangements, which could force MobiKwik to hold more capital. Its own lending, via a non-banking finance company licence, starts only by end of FY27.
What keeps lending profitable if credit costs rise again?
Lending gross profit more than doubled to ₹57.1 crore as lending-related expenses fell to 2.8% of disbursals from 4.4% a year earlier. The financial services take rate, revenue as a share of disbursals, was 8.03%, down from 9.96% in the prior quarter but still far above payments. Credit quality improved, with all borrowers having bureau scores of 700 or above. But 79% of disbursals use the FLDG model, where MobiKwik shares default risk with partners. Our read: the profit depends on keeping defaults low, not on higher fees.
Why was MobiKwik losing money before?
MobiKwik was losing money because its payments business, the core of its platform, was costly to run. It spent heavily on payment gateway charges and user incentives to process transactions, while earning only a tiny cut, its take rate fell from 0.47% to 0.35%, of each payment's value. Those direct costs outpaced revenue, dragging the company into losses.
What happens to lending profits if the RBI curbs that guarantee model?
If the RBI tightens rules on the first-loss default guarantee (FLDG) model, MobiKwik's lending economics would shift sharply. Today, 79% of its disbursals run through FLDG, where it shares credit risk with partners, and lending expenses already fell 88% to ₹1.5 crore. The RBI's stance has been to restrict FLDG arrangements, which would push newer loans toward the distribution model with lower margins (12-24% returns versus 22-32% for FLDG). MobiKwik's own NBFC licence, approved in April 2026, lets it lend directly and keep full margins, but disbursals through it begin only by end of FY27. Until then, most lending revenue depends on a model the regulator has signalled it wants to limit. Our read: tighter FLDG rules will compress lending margins before the NBFC ramp-up can offset them.
What happens to its lending margins if it moves to owning the loans itself?
Moving to its own NBFC changes the economics. Today, 79% of disbursals run through the FLDG model, where MobiKwik shares risk with partners and earns 22-32% returns. Its own NBFC, approved in April 2026, would let it keep the full net interest margin, but it is still in the capitalisation phase and co-lending disbursals start only by end of FY27. Until then, reported margins rely on partner-driven FLDG. Our read: the NBFC transition will initially compress reported take rates as it shifts from high-return FLDG to lower-return distribution and co-lending before full ownership economics kick in.
How many lenders does it rely on for disbursals?
MobiKwik now has 11 major lending partners, up from nine in the previous quarter and six a year ago, where major means partners with over ₹5 crore of quarterly disbursals. The top three lenders still account for 71% of total disbursals, down from 91% a year earlier. This matters because the FLDG model, which covers 79% of disbursals, requires partner capital and risk-sharing; the NBFC licence approved in April 2026 will let MobiKwik lend on its own books only after co-lending disbursals start by end of FY27. Our read: the concentration is falling fast enough that a single lender pulling back would no longer cripple the business.
If the RBI restricts FLDG, can that model still survive at all?
The RBI's digital lending guidelines, issued in 2022, say lenders must treat FLDG arrangements as synthetic securitisation, which they are not permitted to enter in the normal course, and any such transactions carry a 100% capital charge. That reading suggests the RBI intends to completely restrict FLDG. MobiKwik still runs 79% of disbursals through FLDG today, so the model is functioning but under a standing regulatory threat. Our read: FLDG will be phased out, not banned overnight, and MobiKwik's own NBFC is its hedge against that end.
Why is it courting its own users rather than chasing new borrowers?
Because its existing base is the cheapest source of credit. MobiKwik has 196 million registered users, and it has isolated 96 million as engaged; within that pool, 33 million have PAN data for a bureau-verified track. It routes both tracks through a monthly credit-bureau scrub that ranks users into risk deciles, and all borrowers so far carry bureau scores of 700 or above. Pre-approved offers alone generated roughly ₹200 crore of Q2 FY27 disbursals, and repeat borrowers now make up 59% of the base, up from 40% a year ago. Our read: this funnel is the reason financial services gross profit doubled, because each incremental borrower costs almost nothing to acquire.
What breaks first if the RBI enforces its FLDG reading?
The RBI's 2022 digital lending guidelines treat FLDG as synthetic securitisation, which lenders are barred from entering in the normal course and any such deals carry a 100% capital charge. MobiKwik still runs 79% of disbursals through FLDG, sharing risk with partners. If enforced as written, lenders would need to hold full capital against these portfolios, making the model uneconomic. That forces a shift to distribution loans, which yield 12-24% versus 22-32% for FLDG, before its own NBFC, approved in April 2026, starts co-lending by end of FY27. Our read: the transition compresses lending margins for at least two quarters before ownership economics kick in.
Why is it converting its own users into borrowers instead of chasing new customers?
It is targeting its existing base because that is cheaper and safer. Of its 196 million registered users, it has identified 96 million as engaged, with 33 million having PAN data for a bureau-verified track. Pre-approved offers to these users generated about ₹200 crore of Q2 FY27 disbursals, and repeat borrowers already make up 59% of its base, up from 40% a year ago. All borrowers have bureau scores of 700 or above. This approach lowers acquisition and credit costs, which is why financial services gross profit more than doubled to ₹57.1 crore.
Why does the financial services take rate fall even as profit rises?
The financial services take rate, revenue as a share of disbursals, dropped to 8.03% in Q2 FY27 from 9.96% in Q1 FY27, yet gross profit more than doubled to ₹57.1 crore. The reason is the mix between FLDG and distribution loans: FLDG loans carry higher stated returns of 22-32% but are short-tenure, while distribution loans, at 21% of disbursals, have lower returns of 12-24% but larger tickets. Even with a lower take rate, lending expenses fell 88% to ₹1.5 crore, so margins widened to 66% of financial services revenue.
How can payments revenue stay flat with more transactions?
MobiKwik's payments revenue stayed flat even though transaction value rose 35%, because the fee it earns per transaction shrank. It keeps 0.35% of payment value now, down from 0.47% a year ago. More users are making small, low-value payments where the fee is thinner, so more traffic didn't mean more toll revenue.
Why is MobiKwik rushing to lend on its own books?
MobiKwik currently shares credit risk with partners: 79% of disbursals run through the first-loss default guarantee model, where it compensates lenders for a portion of defaults. The RBI restricts such arrangements and can impose a 100% capital charge. Its own NBFC licence, approved in April 2026, moves it from sharing margins with partners to keeping the full net interest margin on loans it funds directly. Our read: the NBFC is MobiKwik's hedge against the FLDG model being priced out of existence.
What happens if MobiKwik's own lending can't scale fast enough before FLDG is capped?
MobiKwik's own NBFC lending starts only by the end of FY27, while 79% of current disbursals still run through the FLDG model. The RBI can impose a 100% capital charge on such arrangements, which would make the model costly to sustain. Our read: if the NBFC scales slower than the regulator moves, MobiKwik's profit growth stalls, because the financial services gross profit that doubled this quarter is built on a model the RBI is phasing out.
What happens to its profit if the RBI forces it out of the FLDG model early?
Both profit levers would freeze. Payments contributes volume, not margins, so financial services is where the ₹11.8 crore profit comes from. If the RBI's 100% capital charge lands before the NBFC is live, the FLDG model becomes too expensive to sustain, and MobiKwik would have to shrink disbursals. Its own lending is not bookable until FY27-end. Our read: the next two quarters are a race between the regulator's timeline and the NBFC's capitalisation, and the profit line hangs on it.
Can MobiKwik survive if its lending partners walk away?
MobiKwik's financial services gross profit more than doubled to ₹57.1 crore, but 79% of disbursals still run through the FLDG model with 11 major lending partners and top-three lender concentration at 71%. The distribution model, covering larger-ticket loans, contributes just 21% of disbursals. Its own NBFC lending starts only by FY27-end, so today's profit depends on partners staying. Our read: if the top lenders pull back, the profit base shrinks faster than the NBFC can replace it.
What's on MobiKwik's own books once the NBFC starts?
MobiKwik's NBFC, approved in April 2026, moves it from sharing margins with partners to owning the full net interest margin on loans it funds directly. The company plans to transfer its existing lending-service business to a wholly owned subsidiary, complete NBFC capitalisation, and begin co-lending disbursals with banks by the end of FY27. Today, 79% of disbursals still run through the FLDG model, so the NBFC will start small and grow alongside it. Our read: the NBFC's first year will be about proving co-lending works, not replacing FLDG volume.
Does MobiKwik's own NBFC need more capital than it has?
MobiKwik's NBFC, approved in April 2026, is to start co-lending by the end of FY27, but the company has not disclosed its capitalisation plan or how much equity it will put in. Today, 79% of disbursals still run through the FLDG model with 11 partners, and its own books are empty. Our read: capital is the constraint, not the licence, and the market cap of about ₹1,790 crore caps how much MobiKwik can realistically raise.
Why would lending partners keep working with MobiKwik?
MobiKwik manages origination, servicing and collections under the FLDG model, and it brings 96 million engaged users, with 33 million having PAN data. Repeat users now form 59% of its borrower base, and all borrowers have bureau scores of 700 or above. Lending partners get access to a pre-screened pool that cuts their acquisition cost, which is why the partner count rose from six to eleven in a year. Our read: partners stay while the portfolio performs, and leave when delinquencies climb.
Source: inc42.com